Publications
2010: Pacific Northwest Clean Water Association (PNCWA) 2010 Annual Conference and Exhibition "Public Involvement: Perception, Communication and Education"
2010: Water Environment Federation’s Annual Technical Exhibition and Conference (WEFTEC) "Utility Operations under Financially and Politically Constrained Conditions"
2010: CS Week "Revenue Assurance through ERP Systems"
2009: Stewards of Change (SOC) Conference Release: From Field to Fed - "Effective Interoperability Planning Requires Targeted Business Process Review"
2009: Washington Financial Officers Association (WFOA) Annual Conference "ERP Implementation - Success Factors and Benefits for Financial Management"
2009: Ohio Section AWWA (American Water Works Association) Annual Conference "Lean Management for Water Utilities" and "Implementation of Customer Service Information Systems for Water Utilities"
2009: URISA/NENA Addressing Conference "Municipal GIS Challenges and Benefits of Successful Implementation"
2009: Power Gen Conference "Risk Mitigation for Municipal Solid Waste to Energy Gasification Project Development"
2008: "Creating the Foundation for Change: An In-depth Assessment of a Municipal Water Department's Inventory". Journal AWWA.
2008: MSWE News Release: "Cleveland Public Power Seeks Electric Generation in Municipal Solid Waste"
2007: TransITech Conference "Strategic Planning: The Key to Technology Project Success"
2006: Organization for the Advancement of Technology in Housing Agencies (OATHA) Conference "Technology Solutions for Public Housing and Section 8: Interactive Voice Response and UnitMatch"
2006: TransITech Conference "Driving Maximum Value from Existing Technology and Achieving the Missing ROI"
2006: National Organization of African American in Housing (NOAAH) Conference "Leveraging IT and Business Practices to Achieve Business Efficiency"
2005: American Public Works Association (APWA) Conference "Leveraging Technology to Achieve Business Efficiency"
2005: American Public Transportation Association (APTA) Bus & Paratransit Conference "Leveraging IT to Achieve Business Efficiency"
2004: Conference of Minority Transportation Officials (COMTO) Conference "Utilizing Technology as a Business Enabler"
2004: American Public Transportation Association (APTA) Bus & Paratransit Conference "PPT: A Comprehensive Approach to Enhance Workforce Quality"