Creation of Benchmarks for Strategic Plan Initiative and Research
RNR Consulting provided consulting services to the City of Cleveland that compared Cleveland to other cities in the United States with primary and secondary market research. Our duties included data collection and analyses, which allowed the City to better, understand and evaluate the “current” landscape. RNR Consulting also created benchmarks to measure the effectiveness of the initiatives. These benchmarks helped to outline the future direction of the initiative. We are pleased to state that all of our work was incorporated in the Mayor’s Twenty-four (24) Month Strategic Plan.
About Us
- Projects
- Strategic Pricing Study
- IT Strategy Plan
- Enterprise Resource Planning (ERP) Implementation
- Maintenance Application Re-Implementation and EDMS System Selection
- ITS System Selection and Implementation
- IVR System Selection and Implementation
- Operational Analysis
- Transit Operations and Maintenance Selection
- Trapeze OPS and OPS-IVR Implementation
- Fixed Assets Inventory
- Fleet Maintenance System - RFP Development and Selection Process
- System Utilization Review (Contract Compliance Officer)
- Point of Sales System Selection and Acquisition
- Time and Attendance Software Implementation
- Assistance with Financial Management Activities
- Ten Year Finanacial Development Plan
- Revisit IT Strategic Plan
- Business Intelligence Tool (BI) - RFP and System Selection
- Enterprise Resource Planning (ERP) Post-Implementation
- Trapeze COM Implementation
- Operations and Financial Assessment
- EDRMS - Needs Assessment Study
- EDRMS - System Selection, Design, Implementation and Roll-Out
- Business Re-engineering Processes/ CorrTrack Application Replacement
- Maintenance and Materials System Implementation
- Business Intelligence System Selection and Implementation
- AVL/APC Acceptance Testing
- Revenue Collection Process Assessment
- Development of Time and Attendance Application Process Maps
- TRAK Validation
- Development of Master Service Level Agreement
- Customer Service Training
- Information Technology Needs Assessment and Strategic Plan
- Scheduling Application Integrated with CAD/AVL
- Creation of Benchmarks for Strategic Plan Initiative and Research
- Time and Attendance System Implementation
- Procurement Process Assessment
- Needs Assessment Study for Financial Management Information System
- System Requirements, Selection and Implementation Plan for Web Procurement System
- Management and Efficiency Study
- Work Order and Billing Process Assessment
- Financial Management Information System Implementation
- Analysis of Strategic Options
- Inventory Management Assessment
- MSW to Electric Generation Power Plant Feasibility Study
- Work Order Management System Implementation Services
- Feasibility Study for Construction of a Combined Heat and Power Project
- Impact Study of MSWE Facility
- Customer Information Systems (CIS/CRM)
- System Review and Contract Negotiation and Requirements Definition
- Inventory Assessment
- Mincom Ellipse Upgrade Planning Study Phase II
- Mincom Ellipse Upgrade - Project Management
- CIS/CRM Integration Services
- OnBase Electronic Content Management (ECM) System Assessment
- GPS Pilot Review, System Specifications and Implementation
- Meter Automation and Replacement Program
- IT General Service - IT Master Plan
- Comprehensive Financial Plan for Water and Sewer Facilities
- Information Technology Consulting
- Assessment of Public Works Department
- Revenue Generation Marketing Plan
- EDMS Selection and Implementation for the Engineering Division
- Hansen Project Management and Implementation
- Capital Improvement Project (CIP) Audit
- Geographic Information System (GIS) Implementation
- EDMS Selection and Implementation for the Engineering Division
- Hansen Customization for Transportation Division
- Crystal Reports Development
- Organizational & Efficiency Analyses and Improvement Recommendations Project
- Implementation Testimony
- Financial System Needs Assessment
- Assessment of Department of Public Works
- Financial System Selection and Implementation
- Requirements Definition and System Selection of an Electronic Document Management System
- Bus Fare Collection and Reporting
- IVR System - Requirement Analysis and Definition, RFP Development, and Selection
- Interactive Voice Response System Implementation
- Development, Coordination and Presentation of Strategic Planning Session
- Secondary Market Research on Public Policy Initiatives
- IT Department Assessment
- Procurement and Inventory Assessment
- Development of Crystal Reports for Elite
- Housing Choice Voucher Program: Section 8 Finance Assessment Project Applications Office Workflow
- Application Office Workflow
- Recertification Workflow Analysis
- Property Management and QA Assessment
- Public Housing Process Validation and VCA Compliance Review
- Agency-wide Technology Resource Study
- Diversity Inclusion Initiative
- Economic Impact of Panhandling on Baltimore City
- Integrated ERP and Maintenance Systems Selection and Implementation
- Trapeze OPS Implementation
- Davis Bacon Compliance
- Financial System Assessment
- Workload Study and Market Analysis
- Preparation for Transit Operations Management Assistance
- Asset Classification and Computer Integrated Transit Maintenance Environment Implementation
- HR Department Assessment
- Dispatcher Job Review
- Trapeze Bus Stop Data Cleanup
- Management of a SAP-ISU Post Implementation Assessment and Resolution of Outstanding Issues
- Development of Standard Operating Guidelines (SOGs)
- Standard Operating Guidelines Training
- Meter Division Implementation
- Inventory Management Assessment
- Backflow Lean Implementation
- Information Technology Roadmap
- Enterprise Resource Planning Needs Assessment and Selection
- Enterprise Resource Planning (ERP) Implementation
- Part-time Direct Support Professional Turnover & Scheduling Analysis
- Building Consolidation Assessment
- Training Department Assessment
- Unified Bus Login Presentation
- Asset Data Warehouse- Concept Definition Phase
- Materials Management System- Concept Definition Phase
- Materials Management System - Requirements Definition Phase
- Comprehensive Plan for Advanced Public Transportation System (APTS) Development
- Pre-Implementation Activities
- Regional Trip Itinerary Planning Web Application Implementation
- HR Business Process Reengineering
- Development of SOPs for Office of Human Resources (OHR) Functional Areas and Business Process Assess
- Employee Classification Studies
- Strategic Planning
- Office of Human Resources Department Assessment
- Pre-ERP Implementation Review of Core Business Units (CBUs)
- Strategic Planning Sessions for Division of Facilities Management, Department of General Services
- Development of SOPs for Office of Human Resources Function areas
- Strategic Planning Retreat for the Department of Human Resources
- IT Assessment Phase I - As-Is Business Process Analysis
- Rental Assistance Program (RAP) & Working Parents Assistance (WPA) Requirements Definition
- Business Process Assessment
- Business Process Analysis for Human Services Administration
- Marketing Study
- Business Process Assessment of Human Resources Recruiting Process
- IT Assessment Phase II - As-Is Business Processes Analysis
- Stormwater Management Program Implementation
- Training End Users
- Information Technology Assessment - Internal and External Environment
- CIP Program (CIP) Management
- Windows Vista Cost Benefit Analysis
- Inventory Counts
- RFP Development Including Detailed System Specifications
- Database Implementation
- Sales and Marketing Plan
- Marketing Study
- Market Study
- CAD/AVL System Specifications Refinement
- Marketing Plan
- Mirasol Development Operational Review
- Market Call Center Assessment
- Strategic Plan
- HR Operational Review
- Accounts Receivables Efficiency Project
- Development of ERP System Requirements and Return on Investment Analysis
- Network Infrastructure Upgrade Project
- Integrated Business System Selection and Implementation- Financials and Maintenance/Inventory System
- Time and Attendance System Selection and Implementation
- Disaster Recovery Plan
- Development of Customer Service and Marketing Plan, Employee Morale Survey
- Organization and Financial Assessment
- IT Operational Review
- Advanced Communications System Selection and Implementation (Including CAD/AVL)
- Training and Support for Maintenance Department
- Parts Relocation Strategy and Inventory Assessment
- National Transit Database (NTD) Reporting
- Risk Assessment and Risk Mitigation Strategies
- IT Strategic Plan Development
- Training and Support for the Inventory Personnel
- Inventory Assessment and Maximus Training
- Maintenance Management Training and Policies and Procedures
- Site-Based Management Maintenance Readiness Assessment
- Fixed Route Scheduling and Runcutting Software Implementation
- Software Acquisition, Contract Negotiation and Business Process Analysis
- Skills Assessment: Preparation for Site- Based Management
- Trapeze Pass Implementation Assistance
- Maintenance System Review and Inventory Assessment
- ERP Software Selection
- Competition Analysis
- Trapeze OPS Training for Veolia Employees
- HOMES (Housing Operations Management Expense Solution)
- UnitMatch
- ERP Implementation
- Funds Allocation and Distribution Strategy
- Overview
- Executive Leadership Team
- Employees
- Foot Print
- Diversity
- RNR Clients