Implementation Testimony
The City of
About Us
- Projects
- Strategic Pricing Study
- IT Strategy Plan
- Enterprise Resource Planning (ERP) Implementation
- Maintenance Application Re-Implementation and EDMS System Selection
- ITS System Selection and Implementation
- IVR System Selection and Implementation
- Operational Analysis
- Transit Operations and Maintenance Selection
- Trapeze OPS and OPS-IVR Implementation
- Fixed Assets Inventory
- Fleet Maintenance System - RFP Development and Selection Process
- System Utilization Review (Contract Compliance Officer)
- Point of Sales System Selection and Acquisition
- Time and Attendance Software Implementation
- Assistance with Financial Management Activities
- Ten Year Finanacial Development Plan
- Revisit IT Strategic Plan
- Business Intelligence Tool (BI) - RFP and System Selection
- Enterprise Resource Planning (ERP) Post-Implementation
- Trapeze COM Implementation
- Operations and Financial Assessment
- EDRMS - Needs Assessment Study
- EDRMS - System Selection, Design, Implementation and Roll-Out
- Business Re-engineering Processes/ CorrTrack Application Replacement
- Maintenance and Materials System Implementation
- Business Intelligence System Selection and Implementation
- AVL/APC Acceptance Testing
- Revenue Collection Process Assessment
- Development of Time and Attendance Application Process Maps
- TRAK Validation
- Development of Master Service Level Agreement
- Customer Service Training
- Information Technology Needs Assessment and Strategic Plan
- Scheduling Application Integrated with CAD/AVL
- Creation of Benchmarks for Strategic Plan Initiative and Research
- Time and Attendance System Implementation
- Procurement Process Assessment
- Needs Assessment Study for Financial Management Information System
- System Requirements, Selection and Implementation Plan for Web Procurement System
- Management and Efficiency Study
- Work Order and Billing Process Assessment
- Financial Management Information System Implementation
- Analysis of Strategic Options
- Inventory Management Assessment
- MSW to Electric Generation Power Plant Feasibility Study
- Work Order Management System Implementation Services
- Feasibility Study for Construction of a Combined Heat and Power Project
- Impact Study of MSWE Facility
- Customer Information Systems (CIS/CRM)
- System Review and Contract Negotiation and Requirements Definition
- Inventory Assessment
- Mincom Ellipse Upgrade Planning Study Phase II
- Mincom Ellipse Upgrade - Project Management
- CIS/CRM Integration Services
- OnBase Electronic Content Management (ECM) System Assessment
- GPS Pilot Review, System Specifications and Implementation
- Meter Automation and Replacement Program
- IT General Service - IT Master Plan
- Comprehensive Financial Plan for Water and Sewer Facilities
- Information Technology Consulting
- Assessment of Public Works Department
- Revenue Generation Marketing Plan
- EDMS Selection and Implementation for the Engineering Division
- Hansen Project Management and Implementation
- Capital Improvement Project (CIP) Audit
- Geographic Information System (GIS) Implementation
- EDMS Selection and Implementation for the Engineering Division
- Hansen Customization for Transportation Division
- Crystal Reports Development
- Organizational & Efficiency Analyses and Improvement Recommendations Project
- Implementation Testimony
- Financial System Needs Assessment
- Assessment of Department of Public Works
- Financial System Selection and Implementation
- Requirements Definition and System Selection of an Electronic Document Management System
- Bus Fare Collection and Reporting
- IVR System - Requirement Analysis and Definition, RFP Development, and Selection
- Interactive Voice Response System Implementation
- Development, Coordination and Presentation of Strategic Planning Session
- Secondary Market Research on Public Policy Initiatives
- IT Department Assessment
- Procurement and Inventory Assessment
- Development of Crystal Reports for Elite
- Housing Choice Voucher Program: Section 8 Finance Assessment Project Applications Office Workflow
- Application Office Workflow
- Recertification Workflow Analysis
- Property Management and QA Assessment
- Public Housing Process Validation and VCA Compliance Review
- Agency-wide Technology Resource Study
- Diversity Inclusion Initiative
- Economic Impact of Panhandling on Baltimore City
- Integrated ERP and Maintenance Systems Selection and Implementation
- Trapeze OPS Implementation
- Davis Bacon Compliance
- Financial System Assessment
- Workload Study and Market Analysis
- Preparation for Transit Operations Management Assistance
- Asset Classification and Computer Integrated Transit Maintenance Environment Implementation
- HR Department Assessment
- Dispatcher Job Review
- Trapeze Bus Stop Data Cleanup
- Management of a SAP-ISU Post Implementation Assessment and Resolution of Outstanding Issues
- Development of Standard Operating Guidelines (SOGs)
- Standard Operating Guidelines Training
- Meter Division Implementation
- Inventory Management Assessment
- Backflow Lean Implementation
- Information Technology Roadmap
- Enterprise Resource Planning Needs Assessment and Selection
- Enterprise Resource Planning (ERP) Implementation
- Part-time Direct Support Professional Turnover & Scheduling Analysis
- Building Consolidation Assessment
- Training Department Assessment
- Unified Bus Login Presentation
- Asset Data Warehouse- Concept Definition Phase
- Materials Management System- Concept Definition Phase
- Materials Management System - Requirements Definition Phase
- Comprehensive Plan for Advanced Public Transportation System (APTS) Development
- Pre-Implementation Activities
- Regional Trip Itinerary Planning Web Application Implementation
- HR Business Process Reengineering
- Development of SOPs for Office of Human Resources (OHR) Functional Areas and Business Process Assess
- Employee Classification Studies
- Strategic Planning
- Office of Human Resources Department Assessment
- Pre-ERP Implementation Review of Core Business Units (CBUs)
- Strategic Planning Sessions for Division of Facilities Management, Department of General Services
- Development of SOPs for Office of Human Resources Function areas
- Strategic Planning Retreat for the Department of Human Resources
- IT Assessment Phase I - As-Is Business Process Analysis
- Rental Assistance Program (RAP) & Working Parents Assistance (WPA) Requirements Definition
- Business Process Assessment
- Business Process Analysis for Human Services Administration
- Marketing Study
- Business Process Assessment of Human Resources Recruiting Process
- IT Assessment Phase II - As-Is Business Processes Analysis
- Stormwater Management Program Implementation
- Training End Users
- Information Technology Assessment - Internal and External Environment
- CIP Program (CIP) Management
- Windows Vista Cost Benefit Analysis
- Inventory Counts
- RFP Development Including Detailed System Specifications
- Database Implementation
- Sales and Marketing Plan
- Marketing Study
- Market Study
- CAD/AVL System Specifications Refinement
- Marketing Plan
- Mirasol Development Operational Review
- Market Call Center Assessment
- Strategic Plan
- HR Operational Review
- Accounts Receivables Efficiency Project
- Development of ERP System Requirements and Return on Investment Analysis
- Network Infrastructure Upgrade Project
- Integrated Business System Selection and Implementation- Financials and Maintenance/Inventory System
- Time and Attendance System Selection and Implementation
- Disaster Recovery Plan
- Development of Customer Service and Marketing Plan, Employee Morale Survey
- Organization and Financial Assessment
- IT Operational Review
- Advanced Communications System Selection and Implementation (Including CAD/AVL)
- Training and Support for Maintenance Department
- Parts Relocation Strategy and Inventory Assessment
- National Transit Database (NTD) Reporting
- Risk Assessment and Risk Mitigation Strategies
- IT Strategic Plan Development
- Training and Support for the Inventory Personnel
- Inventory Assessment and Maximus Training
- Maintenance Management Training and Policies and Procedures
- Site-Based Management Maintenance Readiness Assessment
- Fixed Route Scheduling and Runcutting Software Implementation
- Software Acquisition, Contract Negotiation and Business Process Analysis
- Skills Assessment: Preparation for Site- Based Management
- Trapeze Pass Implementation Assistance
- Maintenance System Review and Inventory Assessment
- ERP Software Selection
- Competition Analysis
- Trapeze OPS Training for Veolia Employees
- HOMES (Housing Operations Management Expense Solution)
- UnitMatch
- ERP Implementation
- Funds Allocation and Distribution Strategy
- Overview
- Executive Leadership Team
- Employees
- Foot Print
- Diversity
- RNR Clients